Associate-Digital Product Management

Gurugram, HR, India(Hybrid)

**Job Description**

TheKnowledge Management and Learning Capabilities Team within Global Servicing Products and Experiences drives the delivery ofservicing knowledgeto solutions that enable our colleagues to provide superior support services. This role is within ourKnowledge Management and Learning Capabilities Team and is ideal for candidates who are passionate about solving business problems, improving user experiences, and exploring emerging technologies such as Generative AI.

Our team sits at the intersection of business, operations, technology, learning, and customer service. We focus on transforming how frontline, back-office and support colleagues’ access and interact withservicing knowledge, ensuring they have the right information at the right time to deliver exceptional customer experiences.

You will have the opportunity to work on emerging AI and Generative AI soluti...