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Associate Director – Engagement Services Practice

About Sagility

Sagility combines industry‑leading technology and transformation‑driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role is responsible for driving client value enhancement and revenue growth within existing accounts, while ensuring seamless collaboration across functions and effective support of product development and implementation initiatives. The position plays a critical role in maximizing ROI, scaling...