Role Purpose

The HR Business Partner for Customer Operations North America serves as a strategic advisor to the regional leadership team, driving business performance through a focused and forward-looking people agenda. This role translates business priorities into impactful HR agenda with a strong people-first mindset, ensuring the organization is structured, skilled, and engaged to deliver growth, service excellence, and productivity targets.


Operating within a large and complex North America market, the role is instrumental in connecting global Customer Operations priorities with local execution. It plays a critical role in stabilizing performance while enabling transformation at scale.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

Key ResponsibilitiesStrategic Business Partnering
+ Partner with Customer Operations NA leadership to translate business priorities into a targeted HR agenda with a pe...