Objectives and Responsibilities:

• Working closely with the Client Operations team in Canada to ensure optimum system usage and remediation of system configuration / processing methodology where required,
•  Working virtually and globally to deliver a consistent service to internal and external stakeholders irrespective of their location or time-zone.
• Support Product lead on Product roadmap items including system integrations, platform enhancements, and new acquisitions as needed. 
• Keeping up to date on the latest system innovations and delivering same where appropriate.
• Collaborate with Client servicing teams to ensure consistency of service delivered. 
• Support the business development and Client Integration teams to attract new business and onboard to the Target Operating Model. 
• Provide additional ad-hoc support and solutions, this includes  adhoc changes and also creat...