We're looking for an experienced Team Manager – B2B Credit & Collections to lead our Order-to-Cash (OTC) operations and manage a team of 80 members . Location: Chennai Shift: US Shift Experience: 12–20 Years Key Responsibilities: Lead and manage a team of 80 Collection and Credit professionals . Drive end-to-end Order-to-Cash (OTC), B2B Collections, Credit Control, and Accounts Receivable (AR) operations. Own team performance and ensure SLA/KPI targets are consistently achieved. Drive process improvements, operational excellence, and stakeholder management. Required Skills: ✔ Order-to-Cash (OTC) ✔ B2B Collections & Credit Control ✔ Accounts Receivable (AR) ✔ Team Management (80 team size) ✔ SAP (Invoicing, Contracts & Workflows) ✔ Stakeholder Management ✔ Process Improvement & SLA/KPI Management Good to Have: Zendesk, Siebel CRM, and Visio. Interested candidates can share their updated resume or tag someone who would be a great fit.