Position title: Associate IT Support Executive
Salary: $2500 - $3000
Working Days: Monday - Friday
Working Hours: 8:30am - 5:30pm
Location: Hougang
Responsibilities Application Support - Provide first-level support for company applications (Web App, Mobile Apps, ERP) and software.
- Assist users with login issues, clouds, VPN, websites, outlook and Microsoft Office, basic troubleshooting, and system usage enquiries.
- Escalate complex issues to senior team members or external vendors when required.
- Assist in testing system enhancements and updates.
- Maintain user guides and support documentation.
- Conduct basic user training and support for new employees.
IT Support - Provide support for PCs, laptops, printers, scanners, and mobile devices.
- Install and configure software and hardware.
- Troublesh...