Roles and Responsibilities

Responsibilities:

Job Overview
Highly focused and result oriented leadership role to enable successful service delivery operations for Trade Payments. Ability to look beyond conformity to SLA and deliver business value. Candidates will be accountable to present MIS reports supported by insights to stakeholders and senior management, effectuating strategy enhancing business relations. The role also requires creating and sustaining an environment that fosters process improvement opportunities whilst motivating, coaching, mentoring and identifying training needs for team members. Candidate should be well versed with knowledge of end to end Order Management process with a strong commitment to team environment dynamics and ability to contribute expertise and follow leadership directive at appropriate time in high demand situations. Utilizes project management skills in coordination with organizational and r...