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Associate Manager, B2B Sales Support

Company

Convergys

Location

kuala lumpur, kuala lumpur

Posted

July 21, 2026

Position Overview

## Associate Manager, B2B Sales SupportApplylocations: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiaratime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Associate Manager, B2B Sales SupportJob DescriptionThe Associate Manager, B2B Sales Support is responsible for supervising the daily activities of the Sales Support team to ensure effective client support and adherence to Service Level Agreements (SLAs). This position manages team performance, conducts workload analysis, and engages with clients/sales teams to align on Key Performance Indicators (KPIs) while driving execution and delivering on strategic objectives. Through effective leadership and communication, he/she/they facilitate a positive team environment to meet client needs in a dynamic and diverse setting.* Supervise day-to-day activities of a team of Sales Support to ensure effective client support and adherence to Service Level Agreements (SLAs)* Monitor and review performance metri...

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