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ASSOCIATE PROCESS MANAGER (SEO)

Company

eClerx

Location

Muntinlupa, Metro Manila

Posted

June 05, 2026

Position Overview

The Associate Process Manager collaborates closely with other Associate Process Managers to plan and coordinate activities in alignment with team and organizational objectives. This role is responsible for leading and motivating the team to achieve performance targets and meet established key performance indicators (KPIs) set by management and clients. The Associate Process Manager oversees day-to-day operations, including training, development, safety, and overall team well-being, to ensure a productive and supportive work environment. The role requires providing strong leadership and mentorship while fostering a culture of teamwork, cooperation, and continuous improvement.

The Associate Process Manager ensures full compliance with company policies, procedures, departmental work instructions, and industry standards. They set, monitor, and manage measurable KPIs and work standards, taking corrective actions as needed to achieve organizational goals. The role also involves deve...

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