**About the Role**
At Uber, delivering an exceptional merchant experience is at the heart of our success.
As an **Associate Program Manager - Merchant Experience**, you will play a pivotal role in elevating how we support and partner with merchants.
This role is centered on advancing our segmentation and differentiation strategy, ensuring our approach reflects the unique operational realities of our partners and creates tangible value beyond troubleshooting.
You will collaborate closely with cross-functional teams to design and execute scalable solutions that build trust, enhance satisfaction, and strengthen long-term partnerships.
Your work will focus on driving segmentation initiatives, elevating support models, and embedding process improvements that transform the merchant experience.
This is a unique opportunity to grow in a dynamic, fast-paced environment and help shape the future of how Uber partners with merchants.
**What You'll Do**
- **Segmen...