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Associate Specialist, Client Solutions

Company

FactSet

Location

Bacolod, Western Visayas

Posted

June 04, 2026

Position Overview

Responsibilities

  • Deal with day to day client requests and queries to ensure the best solution is found
  • Understand client workflows to deal with live client issues
  • Share ideas and promote suggestions for improvement of workflows
  • Design and update custom reports using bespoke and industry standard tools
  • Meet targets and goals set by exhibiting motivation and high performance
  • Use internal systems and follow procedures for maintaining the highest level of quality support for all RMS clients
  • Attend internal meetings and training sessions as requested


    • Job Requirements

  • A relevant bachelor’s degree or equivalent – Computer Science, IT or Finance majors are preferred, but all majors will be considered
  • Exceptional analytical and problem-solving skills
  • Background knowledge in programming or data management not required, but demonstrated critical thinking ability and a willingness to learn new tech...

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