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Job Tasks:
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Working to improve distribution center operations by participating in support and integration activities.
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As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines.
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Support users and maintains computer environment in a Tier 1/2 capacity.
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Manage incoming tickets.
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Support ongoing projects as needed.
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Troubleshoot PC, hardware and software issues including internet connectivity, operating system, Office 365, and other issues.
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Train users on use and best practices in using their workstations and installed software.
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Keep inven...