Associate Systems EngineerChennai, IndiaJR013890

**Windows & Linux L2 Support**

Role Overview We are seeking a skilled L2 Support Engineer with expertise in both Windows and Linux environments to provide advanced troubleshooting, incident resolution, and system administration support. The ideal candidate will ensure high availability of enterprise applications and infrastructure, working closely with L3 when required in 24*7 support environment. Key Responsibilities • Provide L2 support for Windows and Linux servers. • Troubleshoot escalated incidents (P1/P2) and perform root cause analysis (RCA). • Administer Linux servers (Red Hat, Ubuntu, CentOS) including log rotation, and performance tuning. • Execute Windows disk expansion, perform VM reconfiguration, and manage application deployment and removal processes

• Monitor system health using tools like Datadog, BMC Truesight & Splunk. • Coordinate with L3/engineering teams for fixes when necessary. • Document...