**Company Description**
QAD is building a world-class SaaS company, and we are growing.
We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.
We are a virtual first company and your primary work experience will be virtual / working from your home.
Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.
Expectations:
- Should know about a ticketing system
- (Basics of Ticketing Systems, Ticket Lifecycle, Handling and Managing Tickets and SLAs and Escalations)
- Basic level of knowledge in operating system administration on both Linux and Windows.
- Maintain defined quality standards and procedures.
- Strong communication skills are essential for creating and updating documentation, as well as communicating with customers
**Qualifications**
- Education/Licen...