Role: Customer Engagement Manager

Location: Bangalore

About the Role

Experience: 15+ years

We are seeking an experienced Customer Engagement Manager at the Associate Vice President (AVP) level to lead delivery-led growth for strategic customers within our fast-growing HiTech cluster. In this global role, you will own a $25+ million P&L, lead large-scale technology and operations delivery, and use trusted execution as the foundation for account expansion. You will partner closely with client stakeholders across Commercial Operations, Sales, Services, Finance, and Marketing business units, while leading engagements involving 500+ employees across APJ, Europe, AMS, and LatAm. The role requires a leader who can combine delivery excellence, executive trust, commercial discipline and consultative account growth to convert customer priorities into measurable business outcomes.

What You Will Do