InnoQuest is hiring on behalf of a leading client in the Healthcare BPM/BPO industry for the position of Assistant Vice President Global Business Training (Voice CX) based in Bangalore.



Mandatory Ask :



1. Open for US shifts.



2. Candidates must come from International CX BPO backgrounds only and must be from U.S business Training/ Hiring background.



3. Candidates ideally managing large-scale Business Training operations for Voice Businesses with Voice KPI metrics.



4. Minimum 3+ years as Sr. Director within the same organization.



Roles & Responsibility :



1. Training Strategy & Leadership:



1. Define and execute a global training strategy aligned with business objectives, client requirements, and operational KPIs.



2. Lead end -to-end training lifecycle...