Responsibilities and Impact

As an Associate within the Visible Alpha Client Support team, you will play a critical role in assisting S&P Global in achieving its mission to be a leading provider of analytical information to the world’s financial markets. This position offers exposure to a broad range of clients—including investment banks, hedge funds, private equity firms, insurance companies, corporates, and investment managers—ensuring a steep learning curve and fantastic opportunities for professional growth within a large, international team.

• Become a domain, product, and workflow expert, enabling deep investigation and effective management of issues related to data and application logic.
• Communicate effectively and professionally with internal and external stakeholders to promptly resolve questions and issues across all Visible Alpha products.
• Escalate product, technical, and data issues to relevant departments, providing sufficient info...