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At‑Home Call Center Agent

Company

Gotham Biotech

Location

Portland, ME

Posted

July 03, 2026

Position Overview

This is a remote position. We are seeking a dedicated and customer-focused At-Home Call Center Agent to join our dynamic customer service team. In this role, you will serve as a vital point of contact for our clients, delivering exceptional support through phone, email, and live chat channels. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a seamless experience that reflects our brands commitment to excellence. This position offers the flexibility of remote work with structured training, performance support, and opportunities for career advancement. As an At-Home Call Center Agent, youll play a crucial role in building customer loyalty, driving satisfaction, and contributing to the overall success of our service operations. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Accurately document all customer interactions in the CRM system. Troubleshoot and resolve customer issues...

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