Our Client, a Financial company, is looking for an ATM Helpdesk Support for their Remote location.

 

Responsibilities:

• Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.


• Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment


• Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.

 

Requirements:

• Associate’s Degree in a Computer Science or Technology discipline; or


• Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or...