Material Account Manager – Services Directorate

ATR Eastern Support (AES) based in Singapore is the primary hub for supporting the Asian and Pacific regions.

Responsibilities

• Customer Engagement & Strategic Planning
  • Voice of the Customer (VoC): Conduct structured customer reviews and site visits to identify material pain points, expectations, and operational requirements.
  • Backlog Management: Maintain real‑time oversight of customer priorities and urgent requirements to ensure supply‑chain alignment.
  • Performance Benchmarking: Analyze material support KPIs, present performance data to operators, and establish collaborative action plans.
  • Material Forecasting: Collaborate with operators on maintenance forecasting (C‑Checks, major components) and line‑maintenance stock strategies to ensure proactive parts provisioning.
• Internal Stakeholder Management & Advocacy
  • Commercial Support: Provide the C...