POSITION SUMMARY
Performs hearing exams, takes ear impressions, makes recommendations and orders merchandise. Programs, fits, and adjusts hearing aids for members. Processes sales. Maintains customer computer files. Follows proper safety and security procedures and standards. Provides a high level of member service.
Job Duties/Essential Functions
Meets with members and conducts routine tests with audiometer. Examines ear, referring to a physician when appropriate. Makes recommendations for hearing aid. Makes ear moulds. Sends paperwork and ear moulds to manufacturer. Programs and fits hearing aids to members. Assists with any adjustments, questions or problems. Telephones members to follow up and provides a high level of member service. Answers questions and problems regarding merchandise or services. Processes sales. Maintains a computerised file for each member. Receives accurate payment for merc...