Position Overview
Join LGM as an Automated Claims Optimization Specialist and revolutionize the claims decision-making process. Your expertise in process design and training will drive efficiencies.
In your role as an Automated Claims Optimization Specialist, you'll lead efforts in optimizing automated adjudication processes. You will play a pivotal role in developing training programs to enhance team capabilities and streamline workflows. By leveraging data insights, you'll refine the efficiency of claims processes and support effective change management initiatives.
Key Responsibilities:
β’ Develop adjudication frameworks and strategies collaboratively
β’ Configure and monitor business rules for optimal outcomes
β’ Analyze claims automation for improvements
β’ Lead process design and documentation
β’ Provide targeted training for the CX team
Requirements:
β’ 3+ years in the automotive sector with technical insight
β’ Expertise i...