Develop, configure, and test automation workflows using Microsoft Power Automate (Cloud & Desktop)

Translate approved process designs into reliable production bots

Build integrations using REST/SOAP APIs and SQL databases

Implement lightweight AI solutions (e.g., Gemini or similar LLM tools) to process and clean structured and unstructured text

Replace traditional regex/string parsing with prompt-based AI data extraction

Automate processing of enrollment forms and provider communications

Partner with business stakeholders to identify repetitive, rule-based, high-volume tasks

Actively scout automation opportunities across operational teams

Monitor bot performance and uptime

Troubleshoot failed runs and broken selectors (e.g., CareR...