Automation Lead – IT Infrastructure & Digital Workplace Location: Madrid Role Type: Transformation & Automation Lead About the Role We are seeking an experienced Automation Lead to drive IT infrastructure and end‐user automation initiatives.
Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.
This role will lead optimization across monitoring, digital experience, and Service Now ITOM to improve operational efficiency, reduce incidents, and enhance the digital employee experience.
Key Responsibilities Lead the automation roadmap across infrastructure, monitoring, and workplace services.
Optimize alerting and monitoring (Centreon, Azure Monitor) to reduce noise and improve incident response.
Enhance and expand Nexthink TM use cases to proactively resolve top end‐user issues and improve DEX scores.
Define and operationalize automation workflows using Service Now ITOM and last‐mile t...