Claims Manager

Reference: PTA -SM-1

As a Claims Manager in the automotive industry, you will be responsible for overseeing the entire claims process for motor-related claims, ensuring efficiency, accuracy, and customer satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve issues and improve processes. This role requires a strong understanding of automotive products, industry regulations, and exceptional communication and leadership skills.

Duties & Responsibilities

1. Team Management:
   • Lead and supervise a team of claims specialists.
   • Provide guidance, support, and training to team members.
   • Monitor performance and implement strategies for improvement.
2. Claims Processing:
   • Oversee the end-to-end claims process, from submission to resolution.
   • Review and analyze claims documentation for accuracy and completeness.