Elevate customer satisfaction as a Parts Consultant at Birchwood. This role involves tracking inventory and assisting technicians with parts, ensuring top-notch service.
Reporting to the Fixed Operations Manager, the Parts Consultant is vital for maintaining parts inventory accuracy and resolving discrepancies. Candidates should have strong organizational and interpersonal skills while showcasing attention to detail. Prior automotive parts knowledge and experience can enhance your candidacy in this customer-focused role.
Key Responsibilities:
• Track and monitor parts inventory levels
• Assist technicians in locating required parts
• Address discrepancies between computerized and physical inventory
• Verify invoices accurately and timely
• Foster high levels of customer satisfaction and service
Requirements:
• Proven commitment to customer satisfaction
• Previous parts or automotive experience preferred
• High attention to detail and time management
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