Position Overview

Automotive Service Advisor – Lexus Customer Service & Aftersales Support at Al Futtaim Automotive, Dubai, UAE.

Responsible for delivering premium customer service and managing the full aftersales service experience for vehicle owners. Acts as the main contact between customers and workshop teams, ensuring efficient vehicle servicing, accurate communication, and strong customer satisfaction while supporting aftersales revenue growth.

Job Details

• Country: UAE
• City: Dubai
• Industry: Automotive
• Function: Customer Service
• Salary: monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Welcome customers and build strong relationships that support customer retention and brand loyalty.
• Provide professional advice regarding vehicle maintenance, repairs, and service recommendations.