· JOB DETAILS: Technical • Installation of Cartrack units to the quality standards imposed. • Diagnose and repair problems that have occurred after installation. • Taking relevant photos needed for fitment. • Download fitment photos to complete the fitment process. • Correct completion of vehicle inspection sheets pre and post-installation. • Report any problems and/or anomalies through the correct channels as soon as possible. • Demonstrate knowledge of product range & technical standards for installations. • Achieving a set target minimum of 4 fitments per day. Customer service • Client satisfaction, taking the utmost care of all client’s vehicles • To be polite and professional to the client always • Schedule adherence: on time for appointments and meetings • Handover of client packs if and when required • Report any problems and/or customer care issues through the correct channels as soon as possible General • Adhoc duties as required by the technician’s manager • looking after all...