Position Overview
Job Description
Job Summary:
βWe are seeking an experienced Audio Visual Service Technician to join our team. As a Service Technician, you will be responsible for troubleshooting and resolving issues with AV systems in commercial environments across the DMV. This role will have regular work hours as well as on-call rotations.
Duties:
ββ Travel to assigned jobsites during the week to troubleshoot and correct issues for MTG's Customers' AV systems
ββ Analyze, troubleshoot, devise, and implement resolutions for customers' problem systems/equipment
ββ Update documentation as necessary for any code updates, equipment RMA's/exchanges, etc.
ββ Conduct preventative maintenance as scheduled for clients' AV systems
ββ Research parts and work with manufacturers to replace components
ββ Check in with customer throughout the visit, and update the customer on the status of the service call before leaving site
ββ Provide detailed status report daily after each service vi...