Position Overview
Description We are looking for an A/V Support Technician to deliver dependable service and technical support for commercial audiovisual environments in Norcross, Georgia. This Long-term Contract position focuses on maintaining system performance, resolving field and remote support issues, and ensuring a positive experience for client users and stakeholders. The ideal candidate brings hands-on knowledge of integrated AV technologies and a practical, service-oriented approach to troubleshooting and maintenance.
Responsibilities:
β’ Provide both on-site and remote technical assistance for commercial audiovisual systems at customer locations.
β’ Inspect, maintain, and repair installed AV equipment to support reliable day-to-day operation.
β’ Identify root causes of system problems involving control platforms, DSP components, conferencing tools, and other integrated technologies, then implement effective solutions.
β’ Communicate directly with end users and client contacts ...