Job Description:

Job Description and Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI

• Manage customer orders for spares and AGEs

• Perform contract piloting and report contract status to CSM

• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.

• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC

• Coordinate with equipment suppliers to ensure spares deliveries

• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support

• Coordinate with Material Support NH90 specialist to ensure parts deliveries

• Improves customer satisfaction on Spares services.

• Analyze and manage...