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AVP - Fraud Operations Sr Analyst

Company

04235 Citigroup Transaction Services (M) Sdn. Bhd.

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Posted

July 13, 2026

Position Overview

The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

  • Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
  • Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications.
  • Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes.
  • Analyze fraud risk across ...
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