Position Overview
Join Citi's Data Solutions Production Management team as an Application Support Senior Analyst and take ownership of keeping business-critical applications stable, efficient, and effective for clients across the globe. In this role, you will serve as a key connector between end users, internal technology teams, and vendors β resolving issues, driving continuous improvement, and acting as a subject matter expert for senior stakeholders. Your work will directly influence the reliability and performance of systems that matter to Citi's daily operations and its clients.
**Responsibilities**
+ Manage and maintain production applications and their operating environments, ensuring stability, quality, and functionality are consistently delivered against service level expectations.
+ Conduct start-of-day checks, continuous application monitoring, and coordinate regional handovers to ensure seamless operational coverage.
+ Assess the risk and impact of production issues, ...