Key Responsibilities

• Manage the team’s assigned portfolio and achieve set financial targets in terms of collection reduction of PIL and C/C.
• Motivate and lead a team of professionals, impacting the Bank’s financial outcomes.
• Ensure maximum recoveries and turnarounds by offering and implementing creative financial solutions to assist and support customers.
• Provide financial counselling to customers approaching FAB regarding their FAB debt issues through Credit Counselling services.
• Listen and understand each customer’s requirements, initiate the most suitable proposal, and communicate the result to the customer.
• Update the customer on interim developments, if any.
• Ensure fair treatment for financially distressed customers using knowledge‑based judgement within the assigned authority.
• Offer solutions such as settlements, restructuring, etc., based on customer needs and eligibility.
• Lead restructur...