Job Purpose

Responsible for FAB ATM & CDM Network reconciliation BAU and project activities outlining as below

• Handling ATM/CDM reconciliation settlement cases raised from the team by having a systematic and accurate approach for recognizing disputes related to reconciliation of ATM accounts balancing the GL accounts promptly and investigate discrepancies of ATM & CDM Shortage/Overage transactions as per the Reconciliation and Exception Management Processes and Procedures.
• Responsible for review of the General Ledger accounts for prompt identification of funds being exposed to any risk and amounts related to the settlement of the cases
• Handle project related activities pertaining to Reconciliation system and related process.
• To respond/resolve the ATM /CDM channel complaints with the allocated TAT.
• Apply factual and judgmental skills in the decision making process to settle/escalate issues.
• Adhere to servic...