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AVP, Operations Implementation and Innovation

Company

Manulife

Location

Tempe, AZ

Posted

June 20, 2026

Position Overview

**Role Overview**

The AVP, Implementation & Innovation is a senior leader responsible for shaping, operationalizing, and accelerating the strategic agenda across Retail & Wealth Operations. This role acts as a strategic integrator and execution catalyst, translating enterprise and functional strategy into impactful, scalable outcomes, while embedding a culture of innovation, continuous improvement, and data-driven decision-making.

**Key Accountabilities**

**Strategy Development & Execution**

+ Act as a strategic advisor to the Global Head of Retail & Wealth Operations, supporting prioritization, sequencing, and execution of the function’s strategic agenda.
+ Define and operationalize the strategic roadmap aligned with business priorities for the Global Retail and Wealth Operations organization, including development of key OKRs and KPIs
+ Provide end-to-end coordination of strategic initiatives, ensuring alignment across teams, geographies, and...

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