At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital is seeking a Solutions Engineer to join our growing AWS Contact Center practice. In this role, you'll be a key technical contributor supporting our pre-sales and go-to-market initiatives, developing customer-facing solutions, and enabling our delivery teams with reusable assets and accelerators. This is a 100% remote role! Candidates must be willing to interview and work within US-based time zones for this full-time opportunity.

What You Will do:

Solution Development & Pre-Sales Support

Develop technical solutions and architecture diagrams for customer proposals and RFP responses

Create Statements of Work (SOWs) that translate business requirements into actionable technical delivery plans