Solutions Engineer

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee‑first process. Our vision is a place where employees know they can thrive.

This is a 100% remote role. Candidates must be willing to interview and work within US‑based time zones for this full‑time opportunity.

What You Will Do

Solution Development & Pre‑Sales Support

• Develop technical solutions and architecture diagrams for customer proposals and RFP responses
• Create Statements of Work (SOWs) that translate business requirements into actionable technical delivery plans
• Support RFP/RFI responses with technical content, solution narratives, and validating responses
• Collaborate with Solutions Architects to refine and validate solution designs

Enablement & Documentation

• Produce technical documentation, solut...