What the Candidate Will Do

• Customer account assignments: easy to complex
• Run and format queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports
• Create and provide account balance spreadsheets with specialized reporting parameters
• Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
• Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
• Ensure all work performed on customer accounts is notated and updated at necessary in financial system(s) for management review
• Account reconciliations
• Utilize EDI systems to assist in researching/resolving customer payment issues

Preferred Qualifications

• 1-2 years related experience in B2B collections
• Excel proficiency - including, but not limited to, pivot tables, l...