🔹 Key Responsibilities:

- Lead and manage a B2C / Telesales team to achieve daily, weekly, and monthly targets

- Monitor team performance, conduct coaching sessions, and drive productivity

- Implement sales strategies to improve conversions and revenue

- Track KPIs, maintain MIS reports, and ensure process adherence

- Drive team motivation, handle escalations, and maintain quality standards

- Collaborate with cross-functional teams for smoother operations and process improvements

🔹 Requirements:

- Minimum 6 years of experience in B2C Sales / Telesales

- Proven team handling experience (TL/AM level preferred)

- Strong communication, analytical thinking, and leadership skills

- Ability to work in a fast-paced, target-driven environment

- Immediate joiners or candidates with 15 days notice period will be prioritized

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