Role Overview:

We are seeking a detail-oriented and technically proficient Back Office Operations Executive - Telecom to join our Network Operations team. The ideal candidate will be responsible for providing technical support configuring and troubleshooting network and telecommunication systems and ensuring the seamless operation of back-end infrastructure. This role requires strong knowledge of networking technologies VoIP systems and telecommunication protocols.

Key Responsibilities:

• Configure maintain and troubleshoot GPON technologies (Nokia Huawei).
• Support Cisco routing and switching platforms including VLANs STP and port security.
• Manage and support VoIP infrastructure and IP telephony systems including SIP SIP trunks and Cisco Unified Call Manager (CUCM).
• Provision and troubleshoot trunk lines such as PRI BRI and SIP.
• Configure and support MPLS and VPN se...