**Responsibilities**:
- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
- Ensures the IT organization is defining and implementing its business plan and goals to support the strategy and goals of the organization.
- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
- Scans the external IT environment to provide a common set of planning assumptions.
- Collaborates with Finance and Human Resources to represent the needs of IT and understand the cost and human resources impact of those needs in creating, implementing and adjusting IT business plans.
- Responsible for internal communications, right placement/managed services and technical training.
Ensures business unit is meeting or exceeding components of service level agreements.
- Applies in depth knowledge of how technology integrates within the organization and of direct competitors products and se...