Job Title: Banking Support Specialist 

Location: Charlotte, NC, 28262 (Onsite – 5 days/week)

Job Type: 3+ Months contract to hire role

Max Pay Rate: $27/hr


Overview

We are seeking a Case Management Support Specialist to support banking operations and administrative case management activities within a fast-paced environment. This role focuses on handling case follow-ups, researching issues, supporting operational workflows, and communicating with customers through email and written correspondence.

This is a strong opportunity for candidates with experience in banking operations, complaints handling, administrative support, or case management functions.

Key Responsibilities

• Support end-to-end case management and follow-up activities


• Review, track, a...