Duties Supervise and coordinate banquet and event service operations Lead and support the banqueting service team during events Deliver exceptional guest service and maintain 5* hospitality standards Brief staff before events regarding service requirements and event details Monitor service quality, presentation, and guest satisfaction Handle guest requests and resolve service issues professionally Ensure banquet venues are clean, organized, and properly prepared Coordinate effectively with kitchen, bar, and event teams Maintain compliance with hygiene, health, and safety standards Assist with stock control, equipment handling, and operational reporting Provide a warm and welcoming experience to guests, ensuring their satisfaction and comfort Receive guests in a friendly and welcoming manner Receive meal orders and serve food and beverages to guests Ensure cleanliness of dining areas, including setting and clearing tables Provide menu recommendations and answer guests' questions about f...