Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
Take food and beverage orders according to guest’s requirements and preferences.
Deliver food & beverage services in accordance to departmental standards and procedures.
Ensure that all food & beverage are served according to service standard.
Up-sell and promote food and beverage offers at every available opportunity in order to maximize...
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