1. Beverage & Barista Excellence

• Drink Preparation: Prepare high-quality espresso-based beverages and non-coffee drinks according to standard recipes.
• Technical Calibration: Dial in espresso shots and calibrate grinders daily to ensure consistent flavor profiles.
• Equipment Care: Perform routine maintenance and cleaning of the espresso machine, grinders, and other brewing equipment to ensure peak performance.
• Cleanliness: Maintain cleanliness and organization of the bar area.

2. Customer Service & POS Operations

• Order Management: Take customer orders accurately and provide recommendations with a friendly attitude.
• Transaction Handling: Efficiently operate the POS system for cash and digital payments.
• Reporting: Complete end-of-day sales reporting and manage cashier turnover/remittance with high integrity.
• Conflict Resolution: Address customer inquiries and co...