Location: Stellenbosch

Main Responsibilities

• Provide friendly, courteous, and professional service at all times and greet guests warmly in line with service standards.
• Understand the sequence of service and anticipate guest needs.
• Handle guest complaints and feedback professionally, escalating to the Restaurant Manager or Manager on Duty when required.
• Maintain comprehensive knowledge of the menu and wine list, making informed recommendations.
• Ensure prompt and accurate service of beverages to pool and restaurant guests.
• Demonstrate strong knowledge of cocktails and prepare drinks on request.
• Assist guests with special or non-menu requests, responding positively where possible.
• Check and restock the coffee station before each service or shift to ensure smooth barista operations.
• Perform cleaning duties as required, including polishing cutlery and glassware, cleaning floors, fridges, windo...