We are looking for a BASE24 eps Application Support professional to provide L2/L3 support for critical payment systems, ensuring high availability, transaction stability, and card scheme compliance.
Experience - 4 to 14 Years
Location - PAN India
Key Responsibilities
Provide L2/L3 production support for BASE24 eps applications and interfaces
Monitor and troubleshoot authorization, switching, routing, and settlement issues
Analyze transaction failures using logs, traces, and ISO 8583 messages
Support Visa, Mastercard, Amex scheme mandates and certifications
Manage incidents, changes, deployments, and production cutovers
Coordinate with development, QA, infra, and external partners
Maintain support documentation, SOPs, and runbooks
Participate in 24x7 on call / shift support Required Skills & Experience
4+ years of BASE24 eps support experience
Strong knowledge of AFT, OLF, ONL, TLF modules
Good understanding of ISO 8583, EMV, issuer/acquirer flo...