Martin Management Group is seeking a Business Development Agent to join our team!
Responsibilities:
Deliver inquiries/messages intended for other sales personnel and departments promptly Provide truly exceptional customer service in a fast-paced work environment at a high-volume dealership. Answers incoming calls promptly and professionally Answer incoming calls in a friendly manner utilizing a multi-line phone operator system Identify customer needs, clarify information, direct to the appropriate department Identify and escalate customer service issues to supervisors Follow scripts and procedures to ensure the highest level of customer service Requirements
One year of customer service experienceEnthusiastic and Positive AttitudeGood verbal and written communication skillsSelf-motivationPositive attitudeProficiency with computers...