Guest Service & Experience

1. Greet guests courteously upon arrival and departure, ensuring a warm and professional first impression.
2. Respond promptly and professionally to guest needs, inquiries, and requests to ensure satisfaction.
3. Escalate guest comments, feedback, or complaints to supervisors in a timely manner.
4. Maintain a friendly, approachable, and professional attitude at all times.

Beach & Pool Operations

1. Set up beach and pool areas daily, including sunbeds, umbrellas, cabanas, and towels according to standards.
2. Ensure guests are provided with clean towels and amenities as required.
3. Maintain cleanliness, order, and presentation of all beach and pool areas throughout the day.
4. Fold and secure umbrellas and equipment properly at the end of service or as required by weather conditions.
5. Ensure all equipment and furniture are cle...